Wbajee FAQ — all your questions,
Detailed Answer Here

No. Under Wbajee's policy, only one account is permitted per person, device, or household. Creating multiple accounts is strictly prohibited. If duplicate accounts are detected, all associated accounts will be closed and any remaining balance may be forfeited.

To register at Wbajee, you must be at least 18 years of age or older required. Your date of birth is verified during registration, and if there is any doubt, proof via NID or passport may be requested. Accounts belonging to users under 18 will be closed.

After registration Username cannot be changed. However, if you need to update your email, please contact customer support. After verifying your identity, the support team will assist you in making the change. The same process applies for updating your mobile number.

On the login page Click the "Forgot Password?" link. Enter your registered mobile number or email — an OTP will be sent to whichever one you provide. Use the OTP to set a new password. The entire process takes under 2 minutes.

KYC (Know Your Customer) is an identity verification process. KYC is mandatory for large withdrawals on Wbajee. You'll need to submit a copy of your NID or passport along with a selfie. Once KYC is completed, your withdrawal limit increases and your account security is strengthened.

To permanently close your account, send an email to support@wbajee.ws with the subject line "Permanent Account Closure". After identity verification, your account will be closed within 48 hours. Please make sure to withdraw any remaining balance before closure.

After 5 consecutive incorrect password attempts, your account will be automatically locked for 30 minutes. Wait 30 minutes and try again, or use OTP login instead. For urgent assistance, contact live chat support — they can unlock your account quickly.

Wbajee currently supports the following payment methods:

• bKash — Most popular, deposits credited within 1–3 minutes.
• Nagad — instant deposit in 1–3 minutes.
• Rocket — deposit in 1–5 minutes.
• Upay — deposit in 1–5 minutes.

The minimum deposit is ৳200 across all payment methods.

The minimum deposit on Wbajee is just ৳200 (Two Hundred BDT). Depositing this amount qualifies you for the first deposit bonus. The maximum single deposit limit depends on your chosen payment method.

Deposits typically appear in your balance within 1–5 minutes. If it takes longer than 5 minutes:

• Refresh the page and log in again.
• Check your mobile banking app for the transaction confirmation.
• Note down your transaction ID.
• Reach out via live chat with your transaction ID.

Most issues are resolved within 10–15 minutes.

No. Wbajee does not charge any additional fees on deposits. However, your mobile banking provider (bKash, Nagad, etc.) may apply a small transaction fee. This charge is from your mobile banking provider, not from Wbajee.

Yes, absolutely. Through Wbajee's responsible gaming tools, you can set daily, weekly, or monthly deposit limits. Reductions take effect immediately, while increases require a 72-hour waiting period. To learn more, Responsible Gaming See page.

To prevent fraud and protect our platform, Wbajee only accepts deposits from a mobile banking number registered in your own name. Deposits made from a third-party number may not be processed, and your account could be temporarily suspended.

A completed deposit cannot be cancelled. However, if you accidentally deposited too much or sent funds to the wrong account, contact the support team immediately. They will review the situation and do their utmost to assist you.

Withdrawals at Wbajee are typically processed Within 30 minutes to 24 hours processed. After standard KYC verification, VIP members receive their funds within 30 minutes. New accounts or large withdrawal amounts may require additional verification, which can take up to 48 hours.

The minimum withdrawal amount at Wbajee is ৳500 (Five Hundred BDT). The maximum amount per single withdrawal depends on your KYC level and VIP tier. Members with completed KYC and higher VIP status are eligible for larger withdrawal amounts.

No, bonus balance cannot be withdrawn directly. To withdraw winnings earned from a bonus, you must first meet the wagering requirement (typically 30–40x the bonus amount). Once the requirement is fulfilled, the bonus-derived balance is transferred to your main balance and becomes available for withdrawal.

If your withdrawal has been pending for more than 24 hours, contact us via live chat or at support@wbajee.ws with your withdrawal ID. Common reasons include incomplete KYC, pending account verification, or a temporary issue with your payment method. Our support team will identify the problem within 3–5 minutes.

Wbajee does not charge withdrawal fees. However, your mobile banking provider may apply its own transaction charges. In certain cases — such as multiple withdrawals on the same day — a small processing fee may apply. Contact support for further details.

If you wish to cancel a pending withdrawal, contact live chat as soon as possible. Cancellation is possible before processing has begun. Once processing is underway, it may no longer be possible to cancel.

For your first withdrawal: 1) Your account must have at least one successful deposit and a betting history. 2) Your main balance must be at least ৳500. 3) Identity verification (KYC) must be completed. 4) Your own mobile banking number must be added to your account.

As a new member, you'll receive a 100% Welcome Bonus on your first deposit. Simply deposit a minimum of ৳200, then activate the bonus from the Promotions page. The bonus is worth up to ৳10,000. Wagering requirements apply before the bonus can be withdrawn.

A wagering requirement means you must place a specified total amount in bets before you can withdraw a bonus. For example: if you receive a ৳1,000 bonus with a 30x wagering requirement, you must wager a total of ৳30,000. Both wins and losses count toward this amount. Once the requirement is met, any winnings derived from the bonus become available for withdrawal.

The Daily Login Bonus is available to all registered members, though the amount varies by VIP level — higher-tier members receive a larger daily bonus. To claim it, visit the Promotions page after logging in each day.

Share your personal referral link or code with a friend. When they register using your code and make their first deposit, you'll receive a referral bonus. The bonus amount is a set percentage of your friend's first deposit. You can find your referral link in your dashboard.

Yes, most bonuses have an expiry period. Typically, after activating a bonus, Within 7–30 days The wagering requirement must be met. Any unused bonus balance expires automatically once the validity period ends. The expiry date for each bonus is stated in its terms and conditions.

The weekly cashback bonus is credited every Monday. You'll receive a set percentage of your total net losses from the previous week — generally between 5–15%, depending on your VIP level. Cashback is added directly to your main balance with no wagering requirement, so you can withdraw it straight away.

There is a specific time window to claim a bonus (usually within 24 hours of your deposit). If you missed it, head to the Promotions page to check whether the bonus can still be activated. If the deadline has passed, contact our support team — in some cases, bonuses may be granted as a special exception.

Wbajee offers betting on 20+ sports. The most popular include cricket (IPL, BPL, World Cup), football (Premier League, La Liga, UCL), tennis, badminton, kabaddi, hockey, and much more. Both live betting and pre-match betting are supported across all sports.

The minimum bet at wbajee is just ৳10 (ten BDT). This is one of the lowest minimum bet amounts in Bangladesh. The maximum bet limit varies depending on the game and event type.

Live betting lets you place bets while a match is in progress. Odds shift with every moment of the game, and you can make decisions in real time. For example: if Bangladesh are 130/5 after 18 overs in a cricket match, the odds on a win will change — and you can bet right at that moment.

Yes. If a match is cancelled or not completed, all stakes are fully refunded. For a Single Bet, the full stake is returned. In an Accumulator, if one leg is cancelled, that leg is counted at odds of 1.0.

Yes. Wbajee features 500+ casino games, including live dealer games (Baccarat, Roulette, Blackjack), slots, virtual sports, and much more. Popular Games You can find the full list of games on the page.

Yes, Wbajee is a mobile-first platform that runs smoothly on both Android and iOS devices. The mobile browser and app are equally capable. Wbajee also uses special optimisation to maintain solid performance even on slower networks.

In most cases, within Within 5–30 minutes Results are updated and winnings are credited to your balance. In some cases — where a result is disputed or awaiting official confirmation — it may take longer. If your result hasn't been updated, let us know via live chat.

Yes, Wbajee is an internationally licensed online betting platform. All financial transactions are secured with 256-bit SSL encryption. Your personal data and funds are protected by strict security measures. Wbajee Responsible Gaming Complies with our policy.

Yes, 2FA is available on Wbajee. Go to Account Settings, select the "Security" option, and enable 2FA. Once activated, you'll need to enter an OTP in addition to your password each time you log in — adding an extra layer of protection to your account.

Wbajee never sells your personal information to third parties. Your data is used solely for payment processing and legal compliance. For more details, see our Privacy Policy Read.

If you notice any unusual activity on your account, change your password immediately and email us at support@wbajee.ws. Our security team will investigate promptly and, if necessary, temporarily lock your account. Never click on suspicious links.

The only official Wbajee website is wbajee.ws. Any other domain is fake. Always verify the URL in your browser's address bar. Wbajee will never ask for your password or OTP via SMS or email. If you notice anything suspicious, contact support immediately.

Yes. Under Wbajee's security policy, in the event of any data breach or security incident, affected members will be notified by email and SMS within 72 hours. Necessary steps to protect the accounts involved will also be taken at the same time.

Wbajee's responsible gaming tools include a self-exclusion feature. Go to "Safe Gaming" under your account settings to activate self-exclusion for a period ranging from 3 months to 5 years. During this time, access to your account will be suspended. For more details, Responsible Gaming See page.

With Wbajee's VIP programme, you earn points on every bet you place. As your points accumulate, your VIP tier increases. Higher tiers come with greater cashback, faster withdrawals, a dedicated account manager, and exclusive rewards. For more details, On the VIP page View.

You earn 1 VIP point for every ৳100 wagered. Casino games generally award more points. Points are earned regardless of whether you win or lose, as they are based on the amount wagered, not the outcome. Points can be redeemed for cash, free bets, or special prizes.

Wbajee has 6 VIP tiers in total: Bronze, Silver, Gold, Platinum, Diamond, and Elite. Benefits increase progressively with each tier. Elite members enjoy a dedicated account manager, exclusive tournament invitations, and the highest cashback rates.

VIP points are generally valid for up to 1 year. However, if there is no betting activity for more than 6 months, your points may be reduced by half. Betting regularly will automatically renew your points' validity.

Yes, your VIP tier can go down under certain circumstances. Tiers are reviewed every 3 months — if you haven't met the required betting activity within a given period, your tier may drop by one level. To maintain your VIP status, keep playing regularly.

Yes, members at higher VIP tiers (Gold and above) are assigned a dedicated account manager who provides personalised assistance. Elite members receive 24/7 priority support with virtually no wait time.